AJ999 Terms & Conditions — What You Need to Know Before You Play

Aj999 (hereinafter referred to as the "Platform" or "we") is an internationally licensed online betting and gaming service provider. These Terms and Conditions ("Terms") apply to the aj999 website, mobile app, and all associated services.

By accessing, registering on, or using any service on this platform, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using the platform.

Aj999 reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the website with the effective date noted. Continued use of the platform after any update constitutes acceptance of the revised terms.

A valid account is required to use aj999. You must provide accurate and complete information during registration. Accounts created with false details may be closed at any time and any balance held may be forfeited.

Per user account One account only can be created. If the same person is found operating multiple accounts, all accounts will be closed and all benefits, including bonuses, will be forfeited.

• During registration, you must provide your full name, date of birth, mobile number, and email address accurately.
• Identity verification (KYC) must be completed before your first withdrawal.
• Your account password must be kept confidential and must not be shared with anyone.
• The account holder is solely responsible for all activity carried out under their account.

KYC verification typically requires a photo of your National ID (NID), passport, or driving license. In certain cases, a bank statement or proof of address may also be requested.

Aj999 is only for For users aged 18 and above No underage user may access this platform. Age verification is strictly enforced and may be requested at any time if there is cause for suspicion.

The following conditions must also be met:

• Online gaming or betting is not prohibited by law in your place of residence.
• You are not a resident of any prohibited country or region.
• You are legally capable of managing your own account.
• You are not prohibited under any anti-gambling laws.

Aj999 currently supports deposits and withdrawals via Mobile Pay, Nagad, Rocket, and Bank Transfer. Available payment methods are subject to change at any time.

• Minimum Deposit: ৳500
• Minimum Withdrawal: ৳1,000
• Payout Time: For KYC-verified accounts, this typically takes 5–30 minutes.
• Deposits and withdrawals must use the same method (if you deposited via a Mobile Pay number, withdrawals must go to that same number).
• Depositing or withdrawing using a third-party account is strictly prohibited.

To comply with anti-money laundering policies, aj999 reserves the right to verify any transaction. Suspicious transactions may be temporarily held and additional documentation may be requested.

Before placing any bet on aj999, please read the rules of the relevant sport carefully. Separate rules apply to each sport and market.

• Once a bet is confirmed, it cannot be cancelled or modified.
• If a bet is confirmed before an odds change, the payout will be based on the original odds.
• If a match is cancelled, your stake will generally be refunded.
• If incorrect odds are displayed due to a technical error, aj999 reserves the right to void the affected bets.
• Any bet found to be linked to match-fixing or other forms of fraud will be voided.

Markets may be temporarily suspended during live betting, particularly after goals, wickets, or other key events, while odds are being updated.

Aj999 offers a variety of bonuses and promotional offers. Each bonus has its own terms, which are detailed on the bonus page.

• Wagering Requirement: To withdraw bonus funds, you are generally required to wager the bonus amount a set number of times (e.g., 5x or 10x).
• Time Limit: Every bonus has an expiry date. Any unused bonus will be automatically forfeited once it expires.
• The welcome bonus can only be claimed once per account.
• If you attempt to withdraw before meeting the bonus wagering requirements, the bonus balance will be cancelled.
• Claiming bonuses through multiple accounts from the same household or IP address is strictly prohibited.

The following activities are strictly prohibited on aj999:

1. Creating or operating an account using a false identity.
2. Creating multiple accounts to claim bonus benefits.
3. Placing bets using software, bots, or any automated tools.
4. Operating with the intent to exploit odds arbitrage or abuse the system.
5. Using the platform for money laundering or any form of illegal financial activity.
6. Unauthorized access to other users' accounts or hacking.
7. Attempting to bypass the platform's security measures.
8. Deliberately exploiting technical glitches or errors.

Involvement in any of the above activities will result in permanent account closure, forfeiture of all balances and bonuses, and potential legal action where applicable.

Aj999 reserves the right to temporarily or permanently close any account for the following reasons:

• Breach of terms.
• KYC verification not completed.
• Accounts inactive for an extended period (over 12 months).
• Suspicious or fraudulent activity.
• Court order or directive from a regulatory authority.

Users may request account closure at any time. Prior to closure, any verified balance (excluding bonuses) may be withdrawn.

Aj999 is strongly committed to responsible gaming. We want betting to be a source of entertainment — not a cause of addiction or financial hardship.

Our Responsible Gaming tools:

• Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
• Betting Limit: Set a maximum limit on a single bet or your total betting amount.
• Session Limit: Set a daily time limit for how long you play.
• Self-Exclusion: Lock your account for a set period (30 days to 5 years).
• Cooling-Off Period: Temporarily suspend your account for 24–72 hours.

If you need help, contact our support team or Responsible Gaming View page.

Protecting your personal data is a top priority for us. aj999 adheres to international data protection standards. For more details, please visit our Privacy Policy Read.

• Your information is never sold to third parties.
• Your information is used solely for service delivery, fraud prevention, and legal compliance.
• You have the right to request access to or correction of your personal information.
• All transactions and communications are secured with SSL encryption.

If you have a complaint, please contact our support team first. We will endeavour to resolve your issue within 72 hours.

If your issue remains unresolved through our support team, please follow the steps below:

1. Submit formal complaints in writing via email.
2. Our senior management team will review your case within 14 business days.
3. If the matter remains unresolved, you may escalate your complaint to our licensing authority.

International arbitration principles apply to dispute resolution. Arbitration must be completed before any local court proceedings can be initiated.

Aj999 reserves the right to modify these Terms & Conditions, in part or in full, at any time. When changes are made:

• A notice will be posted in a prominent location on the website.
• Any changes will be communicated to your registered email address.
• A minimum of 7 days' notice will be given from the date of any change, allowing you to accept the updated Terms or close your account.

Continued use of the platform after any update will be considered acceptance of the revised terms. Always check this page for the latest version.